Delivery Policy for OrganiQ.QA

1. Introduction

OrganiQ Trading WLL ("OrganiQ Trading," "we," "us," or "our") operates the e-commerce website OrganiQ.QA ("the Website"). This Delivery Policy outlines our delivery process and terms for orders placed on the Website. By placing an order on OrganiQ.QA, you agree to comply with and be bound by the following Delivery Policy.

2. Delivery Areas

OrganiQ Trading offers delivery services within specified areas in Qatar. We may expand our delivery coverage in the future, so please check our website for updates.

3. Delivery Times

We strive to deliver orders as quickly as possible. Delivery times may vary depending on your location, the availability of the product(s) ordered, and other factors. You will be provided with an estimated delivery date at the time of checkout. We will make every effort to deliver your order by the estimated delivery date, but we cannot guarantee specific delivery dates or times.

4. Delivery Charges

Delivery charges may apply to orders below a certain threshold, as specified on the Website. Free delivery may be available for orders above a certain amount, subject to change at our discretion.

5. Delivery Process

Once your order is placed and confirmed, it will be processed for shipment. You will receive a confirmation email with your order details and tracking information once your order has been shipped. Our delivery partners will attempt to deliver your order to the address provided at the time of checkout. If no one is available to receive the delivery, a delivery attempt notification will be left at the provided E-mail address, and you may be required to reschedule the delivery or pick up the order from a designated location.

6. Delivery Issues

If you encounter any issues with your delivery, such as delayed delivery or damaged products, please contact our customer support team at sales@organiq.qa for assistance.

7. Change of Address

If you need to change the delivery address for an order that has already been placed, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the change can be made.

8. Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us at sales@organiq.qa. By placing an order on OrganiQ.QA, you acknowledge that you have read, understood, and agreed to this Delivery Policy. If you do not agree with any part of this policy, please do not place an order on the Website.